Why Choose Hanten CNC?

Our advantages:

  1. Directly sales from factory to buyer
  2. 24 hours online after-sales
  3. Hantencnc is becoming the TOP of China’s coding and marking industry. We are the supplier to provide the coding solutions.
  4. Hantencnc is committed to designing and manufacturing the highest quality laser marking machine, small CNC engraving machine, small CO2 laser engraving machine and UV printer.
  5. The original concept of hantencnc is to produce the high quality products and apply the coding system to various commercial customers around the world, small business manufacturers and to every family that can do DIY coding functions.
  6. In the past 18 years, hantencnc has made great progress in the design and development of code marking and cnc laser equipment.
  7. Since 2005, HANTENCNC has been committed to the production, development and manufacturing of laser marking machines, small CNC router machines, UV printers, small CO2 laser engraving machines, laser welding machines and other cnc laser coding marking machine. Our products are widely used in various Industries, such as signage, advertising, woodworking household, UV color printing, etc.

Customer Service

HANTENCNC will provide perfect pre-sale and after-sale service with over 18 years of experience.

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Pre-Sales Service:

  1. Free Sample Machining Service: Send us your designed files, we will arrange free sample machining in our factory and make video to show you the process and result, or send samples to you to check the machining quality.
  2. Machining Solution Design: According to customer’s requirements, we can design the unique solution that supports higher manufacturing efficiency and better machining quality for customer.
  3. Custom and OEM Service: The divisions and partnerships of HANTENCNC welcome both custom work and OEM customers. We have a broad range of capabilities and manufacturing strengths, which makes it possible for HANTENCNC to customize our existing products for OEM customers.

After-Sales Service:

  1. We will supply the laser marking machine with training video and user’s manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by Desktop remote, E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and so on, when you meet some problem of installation, operation or adjusting. (Recommended)
  2. You can come to our laser marking machine factory for training. We will offer professional guide. Direct and effective face-to-face training. Here we have assembled equipment, all sorts of tools and testing facility. Training Time: 2~3 days (Recommended)

Our engineer will do a door-to-door instruction training service at your local site. We need your help to deal with the visa formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their dispatch. It’s better to arrange a translator for both of our engineers during the training period.

FAQs

The software is easy to learn, the product has detailed instructions for use, we will also teach you how to use it, and provide you with a variety of teaching videos. It usually takes a few hours to operate a laser, but it takes some trial and error to understand the speed and power settings for working with different materials. So we’ve put together a comprehensive guide for your system with recommended speed and power settings for the various materials you’ll be using.

  • Inside: The machine is covered by a waterproof plastic bag
  • Middle: The machine is covered with foam to protect the machine from vibration
  • Outside: Standard export wooden box. So the laser machine will be sent to you safely. If you have any questions after receiving it, you can contact us in time.

Of course, we can customize laser machines according to your needs and support personal customization services.

Inspections and strict quality control are arranged throughout the production process. Complete units will be tested to make sure they work well before they leave the factory. Our machines have passed CE certification, meet European and American standards, and are exported to more than 100 countries.

You can tell us your needs and working materials, and you can send us your working materials through pictures or videos so that we can judge whether our machine can meet your needs.

Yes, we have. First, we will show you, after shipment we will give you the CE/packing list/commercial invoice/sales contract for customs clearance.

Laser cleaning machine, laser welding machine, laser marking machine, 3D inner engraving machine, UV printer and laser cutting machine.

TT/West Union/Paypal/LC/Cash etc.

Our factory is in Jinan, Shandong, China, and we will ship to you from Jinan, Shandong.

We are a laser equipment manufacturer with 19 years of experience in laser equipment R&D and manufacturing. We are committed to providing high-quality and affordable laser equipment for users. Welcome to visit our factory.

We provide a 2-year warranty for laser sources and a 1-year warranty for the machines. During the warranty period, we will give the damaged items for free.
If the warranty period is exceeded, we still provide repair services.