WHY CHOOSE HANTENCNC?

  1. The factory sells directly to the buyer.
  2. 24 hours online after-sales.
  3. HANTENCNC is becoming the TOP manufacturer of China’s laser cleaning machines. We are a supplier of laser solutions worldwide.
  4. HANTENCNC is committed to designing and manufacturing the highest-quality laser cleaning machines, laser welding machines, laser marking machines, and laser cutting machines.
  5. Over the past 20 years, HANTENCNC has made significant progress in the design and development of laser equipment.
  6. Since 2005, HANTENCNC has been dedicated to the production, development, and manufacturing of laser cleaning machines, laser welding machines, laser marking machines, and laser cutting machines. Our products are widely used in various Industries, such as automotive, manufacturing, signage, advertising, woodworking, household, and UV color printing.

CUSTOMER SUPPORT

HANTENCNC offers comprehensive pre-sale and after-sales service with over 20 years of experience.

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After-Sales Support

We provide all laser equipment with a full set of English-language resources, including training videos and user manuals covering installation, operation, maintenance, and troubleshooting. If you encounter any issues, our technical support team is available via remote desktop, email, phone, mobile, WhatsApp, Skype, and 24/7 online chat to assist you quickly and effectively.

You are also welcome to visit our factory for on-site training. We offer hands-on guidance and direct face-to-face instruction from our experienced engineers. Our training center is equipped with fully assembled machines, testing platforms, and all necessary tools to ensure a professional and efficient learning experience.

If on-site support is preferred, we can send our engineers to your location for door-to-door training. We kindly ask for your assistance with visa arrangements and to cover the travel expenses and accommodation during the business trip and service period. To ensure smooth communication, we recommend having a translator available during the training.

FAQs

The software is easy to learn, the product has detailed instructions for use, we will also teach you how to use it, and provide you with a variety of teaching videos. It usually takes a few hours to operate a laser, but it takes some trial and error to understand the speed and power settings for working with different materials. So we’ve put together a comprehensive guide for your system with recommended speed and power settings for the various materials you’ll be using.

  • Inside: The machine is covered by a waterproof plastic bag
  • Middle: The machine is covered with foam to protect the machine from vibration
  • Outside: Standard export wooden box. So the laser machine will be sent to you safely. If you have any questions after receiving it, you can contact us in time.

Of course, we can customize laser machines according to your needs and support personal customization services.

Inspections and strict quality control are arranged throughout the production process. Complete units will be tested to make sure they work well before they leave the factory. Our machines have passed CE certification, meet European and American standards, and are exported to more than 100 countries.

You can tell us your needs and working materials, and you can send us your working materials through pictures or videos so that we can judge whether our machine can meet your needs.

Yes, we have. First, we will show you, after shipment we will give you the CE/packing list/commercial invoice/sales contract for customs clearance.

Laser cleaning machine, laser welding machine, laser marking machine, 3D inner engraving machine, UV printer and laser cutting machine.

TT/West Union/Paypal/LC/Cash etc.

Our factory is in Jinan, Shandong, China, and we will ship to you from Jinan, Shandong.

We are a laser equipment manufacturer with 19 years of experience in laser equipment R&D and manufacturing. We are committed to providing high-quality and affordable laser equipment for users. Welcome to visit our factory.

We provide a 2-year warranty for laser sources and a 1-year warranty for the machines. During the warranty period, we will give the damaged items for free.
If the warranty period is exceeded, we still provide repair services.